Core4 Skills

Listening:  A leader creates the environment that encourages team members to engage in well-balanced, fruitful conversation about work.  By asking good questions and listening carefully, the leader enhances her team member’s contribution and sense of worth to the organization.

Managing conflict:  Conflicting ideas and differences in personalities are inevitable and, for the strong leader, useful for setting and achieving the right goals.  Conflict that goes underground or turns nasty can damage team trust.  The leader is responsible for managing conflict for good purposes.

Effective meetings are not the norm.  Too many meetings are a waste of time.  The leader needs the tools and skills to make meetings worthwhile for all who are taking part.

Coaching team members can become a powerful mechanism for the leader to strengthen and encourage individual team members.  Good leaders recognize those moments for coaching and know how to engage for full effect.

Alignment between the various parts of the organization can be challenging.  The leader is responsible to make certain that all are aligned around a common mission, goals, and decisions.

Boundaries are necessary for accountability and for good relationships.  The leader who is skilled at managing personal and organizational boundaries creates the “swim lanes” that encourage the highest levels of achievement.

Resourcing:  The leader has access to resources – money, equipment, knowledge, internal politics, personnel, and management time – that may be critical to the success of a project.  The leader must learn how and when to bring additional resources to support a team member’s work.

Delegation demands the skill of paying close attention to team members to understand their capacity for growth.

Build Trust: The team works best with a foundation of trust which is based on competency, common mission, and strong follow-through.